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Subscriptions

Build recurring revenue with Shopify subscriptions

Sell subscribe and save offers, manage recurring orders, and give customers a simple subscription management experience.

Key Results

3–5×

Higher LTV vs one-time buyers

60%+

Subscriber retention at 6 months

Self-service

Customer portal included

What You'll Fix

  • Revenue depends too heavily on one-time purchases
  • Repeat purchase rates are inconsistent
  • Customers need easy subscription management

What is Subscriptions?

Ego Subscriptions lets Shopify merchants create subscribe and save offers, manage recurring orders, and give customers a branded self-service portal — all integrated with Shopify Payments and customer accounts.

Key Outcomes

  • Generate predictable recurring revenue
  • Improve customer lifetime value
  • Reduce manual subscription management overhead
  • Create flexible subscribe and save offers

The Problem

What Subscriptions solves.

01

Revenue depends too heavily on one-time purchases

02

Repeat purchase rates are inconsistent

03

Customers need easy subscription management

04

Subscription setup requires complex custom development

Features

Everything included in Subscriptions.

Subscriptions

Subscribe and Save

Subscribe and save offers let shoppers receive products on a recurring schedule while getting an incentive, helping merchants build recurring revenue and increase customer lifetime value.

Create subscribe and save options on your Shopify product pages. Shoppers choose a subscription frequency and receive a discount in exchange for committing to recurring deliveries.

Benefits

  • Subscription frequency options (weekly, monthly, custom)
  • Configurable discount percentage for subscribers
  • One-time vs subscription toggle on product pages
  • Free trial period support
  • Subscription widget customization to match your brand

How It Works

  1. 01

    Select the products to enable subscriptions on

  2. 02

    Set the subscription frequencies available

  3. 03

    Configure the subscriber discount

  4. 04

    Enable free trial if applicable

  5. 05

    Publish the subscription option on product pages

Use Cases

  • Coffee brands offering 15% off recurring bean deliveries
  • Supplement stores with monthly subscribe and save packs
  • Pet food brands delivering automatically with a discount

Subscriptions

Recurring Orders

Recurring orders are automatically generated by the subscriptions app on the customer's chosen schedule, charging their saved payment method and fulfilling orders through Shopify — reducing manual work and improving the subscriber experience.

Once a subscription is created, orders are generated automatically on the scheduled date, charged through Shopify Payments, and fulfilled through your existing Shopify fulfillment setup.

Benefits

  • Fully automated order generation and billing
  • Shopify Payments and Shop Pay integration
  • Failed payment retry logic
  • Order skip and pause support for customers
  • Merchant dashboard for upcoming orders

How It Works

  1. 01

    Customer subscribes on your store

  2. 02

    Ego schedules the first and all subsequent orders

  3. 03

    On billing date, Ego charges the saved payment method

  4. 04

    A Shopify order is created and fulfilled normally

  5. 05

    Customer receives shipping confirmation as usual

Use Cases

  • Replenishment products where customers run out on a schedule
  • Subscription boxes with monthly curation
  • Software or service renewals billed monthly

Subscriptions

Customer Subscription Portal

A customer subscription portal lets subscribers manage their own subscriptions — skipping orders, changing frequency, swapping products, updating payment details, and pausing or cancelling — without contacting customer support.

Ego includes a branded self-service portal where subscribers can manage every aspect of their subscription. Fewer support emails, happier customers, and lower churn.

Benefits

  • Order skip, pause, and cancel controls
  • Subscription frequency change
  • Product swap within the same subscription
  • Payment method update
  • Delivery address change
  • Next order date edit

How It Works

  1. 01

    Portal is available via a link in the customer account or email

  2. 02

    Customers log in with their Shopify account

  3. 03

    All active subscriptions are displayed

  4. 04

    Customers manage subscriptions from the portal

  5. 05

    Changes sync instantly with the subscription backend

Use Cases

  • Any subscription business wanting to reduce support volume
  • Brands with a high rate of subscription cancellations from friction
  • Stores with international subscribers in different time zones

Subscriptions

Subscription Analytics

Subscription analytics shows merchants key metrics including monthly recurring revenue, subscriber growth, churn rate, average subscriber lifetime value, and upcoming renewal revenue.

The Ego subscription analytics dashboard gives merchants a clear view of their recurring revenue business — MRR, subscriber count, churn, LTV, and upcoming billing forecasts.

Benefits

  • Monthly recurring revenue (MRR) tracking
  • Subscriber acquisition and churn trends
  • Average subscriber lifetime value (LTV)
  • Upcoming renewal revenue forecast
  • Product-level subscription performance

How It Works

  1. 01

    Analytics dashboard available from the Ego app home

  2. 02

    Data updates in real time as subscriptions are created or cancelled

  3. 03

    Filter by product, date range, or subscription status

  4. 04

    Export reports for finance and marketing teams

Use Cases

  • DTC brands tracking MRR growth month over month
  • Teams doing cohort analysis on subscriber retention
  • Finance teams forecasting subscription revenue

Setup

Live in minutes. No developer required.

Subscriptions installs directly from the Shopify App Store. Follow the guided setup wizard to go live in minutes.

Browse documentation
01

Install Ego Subscriptions

Install from the Shopify App Store. Shopify Payments must be active in your store.

02

Create your first subscription plan

Go to Plans and create a plan with your chosen frequency, discount, and eligible products.

03

Apply the subscription widget

The app adds a subscribe vs one-time toggle to your product pages. Customize the widget in the theme editor.

04

Configure the customer portal

Set which self-service actions subscribers can perform (skip, pause, cancel, swap, update payment).

05

Set up email notifications

Configure upcoming order reminders, payment failure emails, and cancellation confirmation messages.

06

Test and go live

Create a test subscription using a Shopify test payment to verify the full order flow before going live.

Comparison

How Subscriptions compares.

Ego Subscriptions vs Recharge

FeatureEgo SubscriptionsRecharge
Subscribe-and-save widget
Customer self-service portal
Flexible billing intervals
Subscription analytics
Pause and skip
Product swap
Dunning management
Shopify Payments native
Build-a-box subscriptions
Advanced cohort analytics

Verdict

Ego Subscriptions is the better choice for merchants in the growth phase who want a clean, simple subscription setup without Recharge's complexity or pricing model. Recharge is better suited for enterprise-scale operations with complex subscription logic.

Results

What merchants achieve.

Generate predictable recurring revenue
Improve customer lifetime value
Reduce manual subscription management overhead
Create flexible subscribe and save offers

FAQ

Frequently asked questions.

Browse all docs
What Shopify plans support subscriptions?

Subscriptions via Ego work on Shopify Basic and above. Shopify Payments must be enabled in your market to process recurring charges.

Does Ego Subscriptions work with Shopify Payments?

Yes. Ego is built on Shopify Billing APIs and integrates natively with Shopify Payments for subscription billing.

Can I migrate existing subscribers from another platform?

Yes. Ego supports subscriber migration. Contact the team for a migration guide specific to your current subscription platform.

Is there a transaction fee on top of Shopify fees?

Ego charges a flat monthly fee. Check current pricing on the Shopify App Store listing for the latest fee structure.

Ready to install Subscriptions?

Join thousands of Shopify merchants using Subscriptions to grow their store.