Post-Purchase Surveys logo

Analytics

Learn what drives your customers to buy with post-purchase surveys

Show surveys on the order confirmation page and via email to collect attribution data, NPS, and product feedback from real buyers.

Key Results

30–50%

Survey completion rate

Real-time

Response reporting

What You'll Fix

  • Difficult to know which marketing channel actually drives purchases
  • No direct way to collect customer NPS at the right moment
  • Product feedback comes too late or not at all

What is Post-Purchase Surveys?

Ego Post Purchase Surveys adds customizable surveys to your Shopify order confirmation page and post-purchase emails to capture attribution data, satisfaction scores, and product feedback.

Key Outcomes

  • Understand true marketing attribution from customers
  • Collect NPS and satisfaction data immediately post-purchase
  • Get product feedback while the purchase is fresh

On This Page

The Problem

What Post-Purchase Surveys solves.

01

Difficult to know which marketing channel actually drives purchases

02

No direct way to collect customer NPS at the right moment

03

Product feedback comes too late or not at all

Features

Everything included in Post-Purchase Surveys.

Setup

Live in minutes. No developer required.

Post-Purchase Surveys installs directly from the Shopify App Store. Follow the guided setup wizard to go live in minutes.

Browse documentation
01

Install Ego Post Purchase Surveys

Install from the Shopify App Store.

02

Create your survey

Build your survey questions using the visual editor.

03

Set display rules

Choose which customers see the survey (all, first-time, returning).

04

Publish

Activate the survey — it appears on the next order confirmation page.

Results

What merchants achieve.

Understand true marketing attribution from customers
Collect NPS and satisfaction data immediately post-purchase
Get product feedback while the purchase is fresh

FAQ

Frequently asked questions.

Browse all docs
When does the survey appear?

Immediately on the Shopify order confirmation page, with optional follow-up via email.

Can I ask multiple questions?

Yes. You can create multi-question surveys with conditional logic.

Ready to install Post-Purchase Surveys?

Join thousands of Shopify merchants using Post-Purchase Surveys to grow their store.