Ego Contact Form Builder Survey

What is Ego Contact Form Survey?

Get an introduction to Ego Contact Form Survey and its main form and survey features

Installing & Activating Ego Contact Form Survey

Install the app, enable the app embed, and verify surveys can reach your customers.

Create Your First Form

Step by step: pick a template, open the builder and save your first form.

Create Your First Survey

A full walkthrough of the builder — from template to live survey, with a worked example.

Form Builder Overview

What the Form Builder does, the four ways a form can appear on your storefront, and how to read the form list.

Add & Configure Form Fields

The element library, how rows and columns work, and the settings every field shares.

Multi-step Forms & Conditional Display

Split a long form over several pages, style the step indicator, and show or hide fields based on earlier answers.

Design & Style Your Form

Change the display type, width, spacing, colours and fonts — or drop in your own CSS and JavaScript.

What Happens After Submit

Configure the thank-you message or redirect the customer once the form is sent.

Email Notifications

Get an email when a form is submitted and send the customer an automatic acknowledgement.

Triggers & Publishing

Choose when the form appears, which pages it shows on, and switch on the theme app embed.

Question Types & Settings

Add questions to your survey, choose the right type, and set up each question.

Branching Logic & Actions

Route customers by their answers — and trigger emails and tags — with worked examples.

Reward Customers with Discount Codes

Set up the Promo Code question — on-screen or email-gated — step by step.

Customizing Survey Appearance

Colors, backgrounds, logos, positions — styled per channel, with a live preview.

Survey Channels Overview

The six places a survey can appear, and how to choose the right one

On-site Widget & Exit-Intent Surveys

Show a survey on your store pages, or when visitors are about to leave

Thank You & Order Status Page Surveys

Show a survey on the Thank you page, right after customers complete checkout

Email Surveys

Send a survey to customers by email after they place an order

Targeting Rules

Show your survey only to the customers you want to hear from

Understanding Survey Analytics

Every metric defined, per-question charts, and how to read the numbers.

Viewing & Exporting Responses

Browse individual answers, archive noise, and export to Excel — with the full column list.

Google Sheets Integration

Real-time response sync to Sheets, two organization modes, and scheduled email digests.

Shopify Flow Integration

Trigger Flow automations the moment a customer submits a survey.

Survey Not Showing on Storefront

Symptom-based diagnosis — from the most common cause down.

Frequently Asked Questions

Channels, response timing, repeat-asking, tags, languages, and data handling.