Form Builder·2 min read

What Happens After Submit

Configure the thank-you message or redirect the customer once the form is sent.

What Happens After Submit

Choose what customers see after submit the form

Step 1 - Open After Submit

In the form builder, click the After submit icon in the rail on the left

After submit: behaviour, message content editor, message position and hide options

Step 2 - Choose the behavior

Under After submission behavior, choose one of the following:

Option

What customers see

Show successful message

A success message, while the form stays on the page.

Show Thank You page (replace form)

A thank-you page that replaces the form.

Redirect to URL

Another page, at the link you enter.

Close form

The form closes.

Step 3 - Set up the message

If you show a message:

  1. Write it in Message content. Use the toolbar to change the font, size, alignment, color and style, or to add lists and links.

  2. Choose the Message position:

    • Inside form (above fields)

    • Inside form (below submit button)

    • Outside form (above page content)

    • Outside form (footer)

    • Floating toast message - a small pop-up message.

  3. Optional: set Hide after (seconds) to hide the message after a few seconds. Leave it empty or set it to 0 to keep the message on screen.

  4. Optional: tick Hide form after submit to hide the form once it has been sent

Click Save when you're done

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