FAQs·3 min read

How to use Shopify Sidekick with Ego Cart Drawer?

Ego Cart Drawer integrates with Shopify Sidekick to help you quickly find information.

What is Shopify Sidekick?

Sidekick is Shopify’s AI assistant built into the Shopify admin. You can ask questions in everyday language, and Sidekick uses the connected apps and store data available to it to return relevant information.

Ego Cart Drawer for Sidekick brings key cart and performance data from Ego Cart Drawer into that experience. Once connected, you can ask about cart status, revenue, upsells, abandoned carts, which documents to read for a particular setup, then get a quick summary without navigating through the Ego Cart Drawer dashboard.

It works much like asking a teammate “how is my cart performing this week?”, “which cart is active right now?”, or “what is my abandonment rate?” instead of checking multiple reports manually.

Important note: This version is read-only. There are no action tools. Sidekick can only read your Ego Cart data and help documents to answer questions. It never creates, edits, approves, or pays anything.

What can Sidekick do with Ego Cart Drawer?

With Ego Cart Drawer connected, Sidekick can answer questions such as:

  • What was my cart revenue in the last 7 days?

  • How many upsells were added to cart?

  • What are my top-performing products?

  • Summarize my abandoned cart performance.

  • How do I set up a Rewards Bar?

  • Which cart is currently active?

Sidekick can access selected information from Ego Cart Drawer, including:

Information type

Details

Examples

Cart information

Cart name, cart status, scheduled date, targeted device, targeted customers

  • Which cart is currently active?

  • Which carts are configured for mobile devices?

Analytics

Orders and revenue; Upsell, Free Gift, and Add-on performance; Top-performing products

  • How did my cart perform in the last 7 days?

  • How much revenue did upsells generate last month?

Abandoned Cart

Cart and checkout abandonment rate, customer behavior funnel

  • How many customers abandoned at checkout?

  • Which product is abandoned the most?

Help Docs

Sidekick gives you a summary on how to set up a feature, and scans the help center to provide you proper articles for detailed instructions.

  • How can I set up rewards bar for specific countries?

  • How to configure Free Gift feature?

How to use Ego Cart Drawer with Sidekick?

Step 1: Have Ego Cart Drawer installed on your Shopify store.
Step 2: Enable Ego Cart Drawer in Sidekick settings.

Step 3: Input a question such as "How can I set up Ego cart drawer?" in Sidekick. Sidekick will ask you permission to use Ego Cart Drawer for this request. Click Yes and Submit.

Step 4: Sidekick will give you a summary answer based on the data it collects from the app as well as documents.

Tips for asking questions

For better results, try to make your questions specific.

  • Mention the metric you want to check
    Instead of asking “How is my cart doing?”, try “What was my cart revenue in the last 7 days?”

  • Include a time period when asking about analytics
    For example: “How many cart orders did I get yesterday?” or “What was my cart abandonment rate in the last 30 days?”

  • Ask for a summary when you want an overview
    For example: “Summarize my cart performance for the last 30 days.”

  • Use feature names when looking for setup help
    For example: “How do I set up a Free Gift?” or “Find the guide for creating an upsell.”

Still need help?

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