Why can’t I see my Upsell product on the Storefront?

If “Track quantity” is enabled, the product must have available inventory. Check the Available column in your Shopify Admin:

• If the number is 0, the add-on won’t appear.
• Shopify uses four different inventory states. You can learn more about them here. For single-variant products:
• Scroll to the Inventory section to view stock levels.

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For multi-variant products:

• Go to the Variants section.
• Click on each variant to view its inventory settings. ---

Make sure the product is set to Active. If the product is marked as Draft, it will not display as an upsell.

• You can verify this in the Products tab of your Shopify Admin.
• Look at the Status column next to the product name.

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Ensure the product is available in the Online Store sales channel:

• Go to your Shopify Admin → Products tab.
• Select the product.
• In the Publishing section (top right), look for a green dot next to Online Store. !

f it’s not there:

• Click the three-dot icon in that section.
• Select Manage Sales Channels.
• Add the product to Online Store.

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Need help? Let us know via in-app live chat or email: help@egohub.co 🤩