Settings·3 min read

How to Manage Customer Account Settings

The Customer Account settings help you manage how customers create accounts, sign in, save wishlist items, and recover account access in your mobile app.

How to Manage Customer Account Settings

How to Manage Customer Account Settings

Overview

The Customer Account settings help you manage how customers create accounts, sign in, save wishlist items, and recover account access in your mobile app.

You can use these settings to:

  • Create customer accounts during checkout.

  • Require login before customers use wishlist.

  • Enable passwordless login.

  • Configure the password reset experience.

How to access Customer Account settings

  1. From your Shopify Admin, open Ego Mobile Builder.

  2. Go to Settings → Customer Account.

  3. Select the setting you want to enable or configure.

Checkout Account Creation

Checkout Account Creation automatically creates a customer account during checkout.

Use this setting when you want to:

  • Grow your customer account base.

  • Make repeat purchases easier.

  • Allow customers to access order information later.

  • Reduce the need for customers to register separately.

Enable the setting

  1. Find Checkout Account Creation.

  2. Turn on the toggle.

  3. Save your changes if required.

  4. Complete a test checkout.

When disabled, Ego Mobile Builder will not automatically create an account through this setting.

Make sure this behavior matches your Shopify customer account and checkout configuration.

Login to Use Wishlist

Login to Use Wishlist requires customers to sign in before saving products to their wishlist.

Use this setting when you want wishlist items to stay connected to a customer account and remain available across sessions or devices.

Enable the setting

  1. Find Login to Use Wishlist.

  2. Turn on the toggle.

  3. Save your changes if required.

  4. Test wishlist with both a signed-in and signed-out customer.

When disabled, customers may be able to use wishlist without signing in, depending on your app setup.

No-password Login

No-password Login allows customers to sign in without entering a password.

This creates a faster login experience and reduces issues caused by forgotten passwords.

The feature requires Customer Account API credentials and Shopify Headless configuration.

For complete setup instructions, see:

Headless Configuration Guide

Use the detailed guide to configure the Client ID, Client secret, and Shopify Headless setup correctly.

Forgot Password Notification

Forgot Password Notification helps customers receive the correct password reset experience when requesting a new password from the mobile app.

This setup requires updating the Shopify password reset notification template with the code provided by Ego Mobile Builder.

For complete setup instructions, see:

Forgot Password Notification Setup Guide

Complete the notification template setup before testing the forgot password flow in the app.

Recommended setup

  • Enable Checkout Account Creation if customer accounts support your retention strategy.

  • Require login for wishlist when saved items should persist across devices.

  • Use No-password Login to reduce sign-in friction.

  • Test account creation, login, wishlist, and password reset after making changes.

  • Keep Customer Account settings aligned with your Shopify configuration.

Troubleshooting

Checkout Account Creation

If an account is not created, confirm the setting is enabled and review your Shopify checkout configuration.

Login to Use Wishlist

If customers can still save items without signing in, confirm the setting is enabled and reopen the app.

No-password Login

If login fails, review the Client ID, Client secret, and Headless setup in the detailed guide.

Forgot Password Notification

If password reset does not work correctly, confirm the provided code was added to the Shopify notification template.

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